Returns

Returns and exchanges are accepted within 15 days of when you receive your order. To be eligible for a return or exchange items must be sent back in their original like-new condition, with tags and unused/unworn. The customer is responsible for shipping costs on all merchandise returned to Team Dream.

To initiate a return or exchange email help@teamdreamteam.com with your order number, let us know which item is being returned and if we can help you with an exchange. We only handle returns and exchanges on merchandise purchased directly from Team Dream.

Once return authorization has been received, carefully package the item to protect against damage in transit and mail to:

Team Dream
Attn: Returns/Exchanges
2510 Mission Street
San Marino, CA 91108

You will be issued a full refund (minus original shipping cost) as soon as your return is received and inspected. If your item comes back to us damaged or in poor condition we reserve the right to refuse the return or deduct a portion of the cost from your refund.

A restocking fee of 5% will be deducted from returns of orders that purchased multiple sizes of the same item.  

If you received free shipping at checkout based on your purchase total, and then return 25% or more of your total order, you will be responsible for the original shipping costs. Upon processing your return the shipping will be deducted from your refund.